The Language of Work examines how language is used in business and the workplace, looking at a range of situations and data: from meetings to negotiations, official reports to emails between colleagues. The book explores representations of work in job adverts, TV programs and advertising and looks at the way people in business interact through small talk, politeness, customer care and management-employee relationships. It is illustrated with lively examples taken from the real world and includes a full glossary and features a useful section on entering the world of work, including advice on CV writing, job interviews and developing 'transferable skills'.

Almut Koester is a lecturer in English Language at Birmingham and has also taught Business English in adult education.

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